Privacy Policy

Privacy Policy

Effective Date: August 10th, 2023

1. Introduction

First Response Towing & Recovery Inc. ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services or visiting our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Contact Information (such as name, email address, phone number).
Vehicle Information (including license plate number, vehicle description).
Location Information (GPS data, location of service requests).
Payment Information (credit card details, billing information).

3. How We Use Your Information

We use your personal information for the following purposes:

To provide towing and roadside assistance services.
To process payments for services rendered.
To respond to service requests and inquiries.
To improve our services and website.
To send updates, newsletters, and promotional materials with your consent.

4. Data Sharing

We may share your personal information with:

Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
Law Enforcement: We may disclose your information to law enforcement agencies as required by applicable law.
Legal Compliance: We may share your information to comply with legal obligations, protect our rights, and prevent fraud or illegal activities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your website experience. You can manage your cookie preferences through your browser settings.

6. Your Choices

You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails. You can also request access, correction, or deletion of your personal information by contacting us at [contact email].

7. Data Security

We take reasonable measures to protect your personal information, but no data transmission over the internet or storage method is 100% secure. We cannot guarantee the security of your information.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as needed. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us

If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at 916-738-2000