Terms & Conditions

Terms and Conditions

Effective Date: August 10th, 2023

1. Acceptance of Terms

By using the towing and roadside assistance services provided by First Response Towing & Recovery Inc. ("we," "our," or "us"), you agree to be bound by these Terms and Conditions. Please read these terms carefully before using our services.

2. Service Description

We provide towing and roadside assistance services, including but not limited to towing, jumpstarts, tire changes, and lockout assistance. Our services are subject to availability and provided at our discretion.

3. Service Charges and Payments

• Payment is due at the time of service unless otherwise arranged.
• We accept various forms of payment, including credit cards.
• Service charges are based on the type of service provided and may vary.
• All service charges are subject to applicable taxes.

4. Customer Responsibilities

Customers using our services agree to the following:

• Provide accurate and complete information when requesting service.
• Cooperate with our service providers and follow their instructions.
• Ensure a safe and accessible working environment for our service providers.
• Notify us immediately of any issues or concerns related to our services.

5. Limitation of Liability

We are not liable for any damages, losses, or injuries arising from the use of our services, except as required by applicable laws.

6. Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy.

7. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions as needed. We will notify you of any significant changes by posting the updated terms on our website.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of California. 

9. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us at 916-738-2000.